Job Description

About Us Napleton is seeking a qualified Sales Associate to join our team! This individual will be responsible for walking customers through the vehicle purchasing process. What We Offer

• Family Owned and Operated
• Growth Opportunities
• Medical, Dental, and Vision Insurance
• Accrued Vacation Time
• Employee vehicle purchase plans
• Discounts on products and services
• 401K and additional benefits

• Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
• Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager
• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the
• foundation for customer loyalty
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively
• Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive
• Referring closed deals to the finance and insurance (F&I) manager along with properly completed paperwork (insurance information, trade title, etc.)

• Automotive sales background preferred
• Excellent customer service, organizational and negotiation skills
• Self-motivated, goal-oriented, and enthusiastic presence in a team environment
• Strong written and communication skills
• Valid driver's license required and clean driving record
• Ability to pass a background check and drug test

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