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Bilingual Patient Access Specialist - Call Center Rep (Job Overview)
Hold onto your hats and get ready to dive into the exciting world of patient experience! At Legacy Community Health, we're searching for a Patient Access Specialist I who wants to be a trailblazer in patient interaction innovation! Join our energetic team where technology and healthcare come together to create an unforgettable journey for our patients!
At Legacy, you'll be living the dream of working with a mission-driven powerhouse focused on rocking the world of healthcare:
At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.
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