Call Center Agent - Fayetteville Job at eClerx, Fayetteville, NC

d210SU9HZlM4bTVmY2czaFc3V3Q4QVladHc9PQ==
  • eClerx
  • Fayetteville, NC

Job Description

We have 75 open positions for Call Center Agents in Fayetteville.

 

If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you. 

 

Pay rate (applicable after successful training completion) is $13.25/hour as long as you complete your 40-hour weekly production schedule! (If you are unable to complete 40 hours’ schedule, you will still get paid at $12.25/hour). We always offer 40 hour schedules.

 

 

Location – eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303.

 

Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx – so you never have to look for another job again!

 

We are searching for a polite, professional Call Center Agents to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agents may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.  

 

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Adhering to all company policies and procedures.

Requirements

 

Willing to answer calls from customers and resolve their queries

Willing to work in different shifts , late nights & on weekends.

 

“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”

 

 

 

Job Tags

Permanent employment, Shift work, Weekend work,

Similar Jobs

Coleman Security and Investigations Inc

Security Officer Job at Coleman Security and Investigations Inc

 ...Security Officer Santa Clara County, CA Coleman Security and Investigations is currently searching for a Security Officer to join...  ...Guard Card and Military preferred No previous experience needed- willing to train Must be able to move up to 50lbs... 

FHR

M - 4/30 - 758277 - Sr ETL (Oracle) Developer - Raleigh, NC Job at FHR

 ...Ourdirect client has an opening for a Sr ETL (Oracle) Developer position # 758277. This position is for 12+ months, with option...  ...want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent... 

Foster Farms

Fresh Nights Pallet Jack Operator Job at Foster Farms

Foster Farms has been serving families since 1939. Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available. Our commitment to excellence, honesty, quality, service, and...

Eriksen Translations Inc.

Project Manager Job at Eriksen Translations Inc.

Apply Project ManagerLocation: RemoteCompany DescriptionEriksen Translations is a woman-owned, independent LSP based in Brooklyn,...  ...QualificationsThree or more years of experience in translation/localization project management. Experience with multi-media formats is a... 

Sharp HealthCare

Security Officer 1 - Security - Sharp Memorial Hospital - Night Shift - Full Time Job at Sharp HealthCare

 ...Night**FTE**1**Shift Start Time****Shift End Time**California Security Guard Card - CA Bureau of Security & Investigative Services; H....  ...Year of security related experience+ 1 Year of experience in hospital security/healthcare setting**Other Qualification Requirements*...