Job Description

Job Title: Case Reviewer Child Care Assistance (CCA) Program

Location: Remote (with occasional virtual meetings)

Contract Duration: 12 Months

About the Role

The client is seeking skilled professionals to support the Child Care Assistance (CCA) Case Record Review project. This project is part of the Improper Payments Information Act (IPIA) compliance process, which requires states to review case files and ensure eligibility determinations and payments are accurate.

As a Case Reviewer, you will play a key role in reviewing case records, identifying potential errors, and ensuring compliance with both state and federal requirements.

Key Responsibilities

• Conduct detailed eligibility and payment reviews of CCA case files (23 cases per month).
• Verify accuracy of childcare subsidy determinations and payments.
• Document findings using federally approved forms.
• Participate in monthly meetings with client for policy discussions and clarifications.
• Address secondary reviews conducted by client for consistency and compliance.
• Support inter-reviewer reliability by re-reviewing 2 case files per month (Lead Reviewer role).
• Attend technical assistance calls with client and federal partners as needed.

Required Qualifications

• Experience in case management, eligibility determination, auditing, or compliance reviews (childcare or public assistance programs preferred).
• Strong attention to detail and ability to follow federally prescribed review protocols.
• Excellent documentation and reporting skills.
• Ability to work independently while meeting monthly deadlines.
• Strong communication skills for discussions with state and federal contacts.

Preferred Qualifications

• Prior experience with Child Care & Development Fund (CCDF) or similar federal/state assistance programs.
• Background in public assistance, social services, or government compliance projects.
• Experience in auditing, quality assurance, or error-rate reviews.

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