Computer Operator I Job at IGT, Charleston, WV

eDJ0Q1AyYlE5V3RZZEFQbFZiU3A5QTRXdnc9PQ==
  • IGT
  • Charleston, WV

Job Description

Responsibilities

24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor IGT's enterprise infrastructure and escalate issues as required.

  • Monitor daily operation of IGT computer systems and network.
  • Carry out all tasks on the daily checklist.
  • Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.
  • Assist in the recovery activities necessary to restore normal operations.
  • Follow the correct escalation procedures within Incident Management.
  • Ability to navigate in Linux and perform basic commands
  • Experience with Office 365 including Teams
  • Take Helpdesk calls from retailers to troubleshoot issues and document accordingly

Qualifications

  • Previous experience in a related field is preferred.
  • Must be able to work 12-hour shifts, holidays, weekends, and night shifts.
  • Ability to follow checklists and procedures.
  • Exhibits professional and customer-appropriate communications (written and verbal).

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-BK1

Job Tags

Holiday work, Shift work, Night shift, Weekend work,

Similar Jobs

Allianz Global Corporate & Specialty

Senior Actuarial Analyst | Hybrid Job at Allianz Global Corporate & Specialty

 ...research You will assist with training and direction of other entry-level actuaries What you bring: ~2+ years' of Actuarial...  ...Four-year degree in Actuarial Science, Mathematics, Physics, Economics, Engineering, or related field required ~3+ SOA exams completed... 

Denham Corporation

Financial Controller/CFO Job at Denham Corporation

DescriptionAre you a financial professional looking for a dynamic and successful company, Our client needs a Financial Controller to assist them in making Fresno a better place for everyone.-Oversight of all accounting-Lead accounting staff-Monthly Financial statements... 

Hyatt

Housekeeper/Room Attendant Job at Hyatt

 ...maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests...  ...day in the life of a hospitality professional at a full-service hotel via our virtual reality experience. Qualifications A true... 

Ferguson Enterprises

Delivery Truck Driver - CDL in Bozeman, MT Job at Ferguson Enterprises

 ...projects simple, successful, and sustainable. Would you like a truck driving career where you can be home daily with no nights or...  ...PERKS of working for Ferguson: -Competitive compensation -Safe Driver incentive -Hourly bonus potential -Benefits (Medical, Dental... 

NavitsPartners

Product Owner - PO24-18136 Job at NavitsPartners

 ...Job Title: Product Owner Location: Remote Duration: 9 months (Extension Likely) Overview: We are seeking an experienced Product...  ...clarity in requirements and priorities. Participate in Scrum ceremonies, including sprint planning, review, and retrospectives...