Concierge Job at Village Green, Cincinnati, OH

d1dsQ01telI4R3hVZVEva1diV3Q4UWdkdnc9PQ==
  • Village Green
  • Cincinnati, OH

Job Description



Village Green is searching for enthusiastic individuals to join our Sales Consultant team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!

Job Description



SCHEDULE: MONDAY- FRIDAY 9AM-6PM *SOME SATURDAYS REQUIRED*

POSITION OVERVIEW

The concierge serves as a customer service/sales consultant. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

 Greet residents and guests in a courteous and friendly manner as they enter the building

 Become familiar and provide recommendations to residents on community attractions and local amenities when requested.

Provides brochures, floor plans and other collateral to clients

Completes guest cards, provides mini tours, and acts on leasing behalf during off hours

Retrieves packages for residents

Provides refreshments to residents and guests

Maintains Concierge Binder

 Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout

Uses Internet as an aid in providing micro and macro information to residents and guests

Maintains a clean and orderly front desk, lobby area, and storage closets were applicable

 Prepares incident reports and correlating documentation

 Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Qualifications



REQUIREMENTS

Ability to apply good common sense when assisting residents and their guests

Must have the availability to work a flexible schedule any day of the week

Ability to resolve minor problems while maintaining a friendly and professional manner

Ability to communicate effectively

Must be team oriented

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

 

Job Tags

Part time, Local area, Flexible hours, Shift work, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

Amazon Web Services, Inc.

Business Development Manager, U.S. Federal Civilian, AWS Secret Regions GTM Job at Amazon Web Services, Inc.

 ...committed to serving customers, and fun to work with. The AWS Government Regions Go To Market (GTM) team is looking for an experienced...  ...Manager to join our fast-paced organization supporting the U.S. Federal Civilian government agencies classified mission programs and... 

Matrix Providers

Pharmacy Technician Job at Matrix Providers

 ...Matrix Providers is hiring a Pharmacy Technician to join our team of talented professionals who provide healthcare services to our Military Service Members and their families at Seymour Johnson Air Force Base in Goldsboro, NC. ~ Employment Status: Full-time ~ Compensation... 

BOK Financial

Mail Clerk - Part-time (05:00am-10:00am MST Monday thru Friday) Job at BOK Financial

 ...all incoming and outgoing mail; sorts incoming and outgoing inter-office mail to various department and branch locations; may be required...  ...with and help our teammates as needed. How You'll Spend Your Time You will weigh and apply appropriate postage on outgoing U.S... 

Visiting Angels of Jenkintown

Caregivers Needed All Shifts Job at Visiting Angels of Jenkintown

 ...community Drivers license, reliable personal transportation, and current auto insurance Completed or ability to have a 2-Step PPD or chest x-ray completed References, background checks, and drug screening will be performed Join our team today! Visiting Angels... 

Gentiva

Hospice Aide / Certified Nursing Assistant (CNA) Job at Gentiva

 ...the care they need with dignity, grace, and love. PRN CNA needed flexible days and hours! As a Hospice Aide/ Certified Nursing Assistant, you will: Report directly to theAdministrator, Executive Director or Patient Care Manager Seniorand function under...