Customs Brokerage Agent Job at Expeditors, California

eDI5TU9tM2Y5MmhlZHd2aldyU3U5QXdmc0E9PQ==
  • Expeditors
  • California

Job Description

Operations:

  • Ensure accurate and timely LOG to DLV process flow
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
  • Understand department process flow constantly looking for areas of improved efficiency.
  • Oversight and execution on all customer standard operating procedures via the DLSOP.
  • Work with the team on meeting KPI standards as per department goals and metrics.


Support the supervisor in the following areas:

  • Daily review of workflow and reports to support the team in meeting metrics
  • Audit files and support the team in ensuring that the team is meeting operating process       standards and compliance regulations.
  • Build and maintain strong relationships with customers and governmental Customs         organizations.
  • Monitor training and timely completion of items on teams learning plan and PDP.
  • Push information to the department daily that enhances productivity metrics and overall purpose/ vision.


Sales / Retention:

  • Participate in the transition of new business/ updates to existing business.
  • Assist in retention calls and complete reviews of customer data in preparation for QMRs


People:

  • Identify with manager / supervisor develop and mentor your No. 2.


Support the supervisor where needed:

  • Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
  • Be a guide for the team mentor agents
  • Followup new hires training as per the company requirement standards.
  • Periodically communicate department goals and expectations with team to ensure buyin and accountability.


Systems:

  • Promote productivity tools
  • Be open to implementing new system changes and enhancements with your team.
  • Be involved and suggest system/process improvements.
  • Set the tone of this environment within your team.


Culture:

  • Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

 

Qualifications :

Education and Experience:

  • Bachelors degree from a fouryear college or university or equivalent experience.
  • A minimum of 3 years of Customs Brokerage/Compliance experience
  • Computer skills (Microsoft Word Excel Power Point)
  • Ability to type:45wpm
  • Ability to work under pressure
  • Ability to adapt to changes
  • High level of attention to detail
  • Strong organizational skills
  • Strong communication skills
  • Process oriented

Training Requirements:

  • Meet company standards of 52 hours training per year including as needed management/leadership training

Additional Information :

Expeditors offers excellent benefits:

  • Paid Vacation Holiday Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Shift: Monday Friday (08:00pm 5:00pm) 

Reporting Structure: Customer Brokerage Lead Supervisor Manager

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Holiday work, Full time, Remote job, Shift work, Monday to Friday,

Similar Jobs

Saleshub

Business Development Representative (BDR) - Mobilads Job at Saleshub

 ...fast pace, with the goal of helping our clients be visible where people actually move. Job Description As a Business Development Representative (BDR) at Mobilads, you will play a key role in the companys growth journey. You will be responsible for identifying and... 

Precision Resource

Sales Engineer - Manufacturing Job at Precision Resource

 ...Resource Huntington Beach , we dont just manufacture partswe help shape the future of automotive, medical, aerospace & defense, and firearms/weapons industries. From cutting-edge additive manufacturing and complex 5-axis machining to assembly and fine blanking ,... 

Open Door Unlimited, Inc.

Interventional Cardiologist opening one hour Indianapolis (IN638-CARD) Job at Open Door Unlimited, Inc.

Medical center in Indiana is seeking an experienced BC/BE non-structural interventional Cardiologist to join their team. Alternating two weeks working in clinic and a week working in the hospital. The call is one in five seeing about twenty-one patients daily. A very competitive...

Sedgwick

Workers Compensation Claims Adjuster | Dedicated Account | Glendale, CA (Hybrid) Job at Sedgwick

 ...Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceWorkers Compensation Claims Adjuster | Dedicated Account | Glendale, CA (Hybrid)Are you looking for an opportunity to join a global industry leader where you can... 

Whole Foods Market

Butcher - Full Time Job at Whole Foods Market

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to...