Job Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

We are seeking an experienced and dynamic Director of New Business Sales to lead the strategy and execution of new business acquisition. This role focused on helping clients with their customer experience (CX) journey using Genesys Cloud, Goole CES, and Amazon Connect. The ideal candidate will have a proven track record of building and leading high-performing sales teams, driving revenue growth, and developing strategic relationships with key industry players. 

Responsibilities:

• Lead and manage the New Business Sales team to ensure high performance and the achievement of sales targets aligned with the company goals and objectives. 
• Identify, develop and implement sales strategies to increase revenue and expand the client base by selling IT Technical Services and managed services with a Cloud Service Provider and CX Focus. 
• Build and nurture relationships with key stakeholders at Google, Amazon, Genesys, and other major CX providers. 
• Hire, lead, and mentor a team of new business sales professionals helping them achieve their quota targets, conduct quarterly business review and identify areas for improvement.
• Work cross-functionally with marketing to build outbound demand lead generation, delivery and sourcing departments. 
• Provide regular sales forecasts and performance reports to senior management.
• Perform other duties as may be required consistent with the purpose of this role.

Qualifications

• Minimum of 10 years of sales experience, with at least 5 years building and leading high-performing sales teams within the Cloud Service Provider, CX, or IT Services space. 
• Proven track record of achieving and exceeding sales targets, with a strong record of closing complex deals, managing large accounts and negotiating high-value deals. 
• In-depth understanding of the Cloud Service Provider and CX industry, including key players, market trends, and key technologies. 
• Expertise in building and executing sales strategies, specifically in acquiring new clients and driving revenue growth across multiple international markets. 
• Understanding of managed services offering specifically for CSP’s.
• Exceptional interpersonal skills, with the ability to build and nurture lasting relationships with clients, partners, and colleagues. 

Additional Information

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

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