Job Description

This is a Hybrid work-from-home position reporting to the office three days a week in Carrollton, Texas.

About DC International

DC International is a vertically integrated ecommerce company and home to two fast-growing direct-to-consumer brands: Coverstore and Leatherology. What does it mean to be a vertically integrated company? It means working alongside a diverse team of creators, marketers, analysts, developers, designers, and innovators. It means overseeing the complete, end-to-end product lifecycle. With our headquarters in Carrollton, Texas, and a wholly owned manufacturing facility in Asia, DC International is uniquely positioned to create a great customer experience from start to finish.

Since 2005, our mission has been simple: to bring customers products that matter. We do this by marrying timeless design, innovative technology, and an unwavering commitment to quality. Over the last 15+ years, we have grown from a small family business into one of the industry’s leaders in product excellence and superior service. Despite our success, we never forget our humble beginnings and the customer-first values upon which we were founded.

DC International is looking for an Ec ommerce Marketplace Associate to be responsible for the growth, profitability and day-to-day management of all third-party marketplace channels and products supporting these channels. They will be responsible for maintaining accurate product listings, troubleshooting issues, monitoring account health, uncovering opportunities and creating strategies to grow the business.  This will include not only existing business through Amazon and Walmart but also researching and recommending other ecommerce marketplaces.

Duties and responsibilities

Below is a list of the primary job duties and responsibilities for the Ec ommerce Marketplace Associate . The responsibilities below are meant as a guide for core job functions but are by no means exhaustive.

Merchandising Strategy

• Partner with merchandising teams to launch marketplace assortment and implement merchandising strategies with the goal of achieving sales/profit performance goals.
• Monitor, analyze, generate reports (daily, weekly, monthly), make recommendations and take action on marketplace performance. KPI’s include but are not limited to unit sales, revenue, profitability, ROI, gross margins, etc. 
• Optimize the FBA assortment by forecasting, replenishing regularly, analyzing performance, monitoring aged inventory, monitoring returns and making recommendations to enhance sales growth and profit.
• Stay abreast of industry patterns, trends and best practices to support our marketplace growth strategy.
• Research and propose strategies for expanding into other third-party marketplaces.

Marketing/Content Management

• Research and optimize listings by leveraging Rithum, Salsify, Seller Central (Amazon), Seller Center (Walmart), Helium 10 and other tools to enhance placement and organic search performance.
• Establish and execute marketplace marketing strategies including campaign management, promotional opportunities, consumer engagement opportunities, pricing optimization, and content optimization.

Product Integrity and Maintenance

• Ensure detailed accuracy of product listings to increase product rankings and drive sales. This includes assortment   reviews, ongoing auditing, error resolution, and maintenance of parent/child relationships. 
• Be the subject matter expert on product information flow to marketplaces by understanding mechanics of back-end tools, processes, and systems as well as documenting processes, and optimizing for better speed to market and minimizing rework/penalties.
• Actively monitor overall account health (customer service performance, policy compliance, shipping performance), reviews and customer inquiries to gain insights on product gaps and opportunities.
• Work closely with, solicit feedback from, and provide ongoing updates to other departments (Merchandising, Warehouse, Marketing, and Customer Service).

Qualifications

• Minimum 2 years of experience managing Ecommerce business.  Experience managing Amazon and/or other 3 rd party marketplace a plus.
• Bachelor’s degree preferred.
• Able to make critical business decisions by analyzing large data sets.
• Proficient in Excel especially for data manipulation and analytics. Excel skills to include advanced formulas, (Vlookup, concatenate, etc.), charting, conditional formatting, pivot tables and macros, filters, sorting, importing and exporting.
• Strong understanding of retail inventory management, sales analysis, and marketing.
• Proactive and resourceful in problem solving, decision making and executing goals.
• Excellent time management and organizational skills, with the ability to prioritize, multi-task, and manage deadlines.
• Exceptional attention to detail, the ability to plan strategically, and to manage multiple tasks and projects.
• Ability to manage the workload and conflicting priorities to meet deadlines.
• Ability to establish and maintain professional credibility.
• Enthusiastic and driven worker with a passion for eCommerce.
• Exceptional verbal, written and interpersonal communication skills. Must be able to communicate with all levels of the organization.

About Leatherology

Founded in 2008,  Leatherology’s mission is to celebrate the everyday. As a direct-to-consumer business, we passionately believe that great design and quality can be accessibly priced, and we work hard to create beautiful products using the finest materials. We also believe that the best gifts in life are timeless and personal. That is why you won't typically see our logo on the front of our products. Our goal is to let our customers personalize everything and make it one of a kind, whether for yourself or a loved one.

Leatherology has been featured in numerous national and international publications, including Vogue, The New York Times, Fast Company, Forbes, WWD, and The Dallas Morning News. Our handbags and accessories have been worn by celebrities, including Reese Witherspoon, Serena Williams, Mandy Moore, Mindy Kaling, Lily Collins, Rachel Zoe, Demi Moore, Jonathan Van Ness, and more.

About Coverstore

At Coverstore , our mission is to protect what you love. We are passionate about creating the highest quality cover, storage, organization, and decorative solutions for your every day. Long recognized as a market-leader, we never settle for less and are keenly focused on the details that set us apart from the rest. We continue to invest in innovative products and services, like made-to-order custom covers, that will help our customers protect their most cherished belongings for years to come.

Since 2005, Coverstore has sold millions of cover, storage, and lifestyle products to households around the world. We have also created products for and partnered with thousands of businesses, including United Airlines, Texas A&M University, Fenway Park, Beverly Hills Hotel, SoHo House, Rosewood Hotels, Microsoft, Polywood, Agio, Franklin BBQ, and more.

DC International, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

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