Job Description

Roof Penetration Housing ( (RPH) is a dynamic, rapidly expanding leader in the commercial building products industry, trusted by architects, engineers, contractors, and building owners on a wide range of critical projects—from hospitals and data centers to K-12 schools. Our innovative, engineered solutions prevent roof and wall leaks and ensure storm shelters and safe rooms meet code requirements and protect occupants during severe weather events.

Year to date, RPH has successfully doubled revenue year over year—with momentum showing no signs of slowing. We're experiencing rapid expansion across both our New Jersey and Texas locations, and we're excited to grow our powerhouse team as we continue setting new benchmarks for performance, safety, and success in commercial construction.

To keep up with our growth, we are seeking a Field Technician who will support our company's product delivery to include the onsite install inspections, field install documentation creation, finished goods quality inspections, onsite field repairs, and 3rd party testing management.

About the Role

This role is a full-time, salary role that directly reports to the Engineering Manager. This role will be remote/travel where day-to-day work will occur at your in-home office as well as in the field with a home base of TX.

This role will require travel requirements of up to 80% travel requirements, fully paid by the company, to various locations depending on business needs.

About You

You're a proactive, mechanically inclined problem-solver who thrives in the field and takes pride in doing things right the first time. You're comfortable reading blueprints, inspecting installations, making repairs, and documenting your work with precision. You communicate clearly, whether leading a remote walkthrough or collaborating with teams. You're always ready to travel, adapt, and support customers with a best-in-class mindset. Organized, detail-oriented, and self-driven, you move with purpose and never lose sight of quality or customer satisfaction.

Essential Functions: Install and Quality Support

• Provide expertise and answer questions when customers need assistance with installing finished goods.
• Conduct on-site post installation inspections to determine if they were completed as per our manual and if they are covered by the company warranty.
• Conduct on-site visits to fix and remediate quality issues in the field.
• Conduct Webex meetings with customers to review workmanship of installation and to provide instructions on remediation.
• Maintain records and documents related to warranty and potential warranty claims.
• Review internal and external design and documentation for accuracy and completeness.
• Conduct quality inspections of finished goods prior to their shipment to job sites.
• Generate quality control reports, and site visit reports for all work completed.

Core Requirements

• Skilled in reading and interpreting construction blueprints
• Mechanically proficient with hands-on experience in field installations and repairs
• Experienced working in the field on construction sites making repairs or installing mechanical systems
• Knowledge of sheet metal fabrication; roofing experience is a plus
• Strong verbal, written, and digital communication skills
• Customer-focused with a commitment to quality and service
• Collaborative team player with leadership and training capabilities
• Adaptable, open to learning, and comfortable with new challenges
• Detail-oriented, organized, and thorough in documentation
• Self-starter with strong time management and task prioritization skills
• Capable of managing multiple workstreams in dynamic environments
• Military technical/mechanical experience is a highly desired asset

Work Environment

• Hybrid field/home-office; TX home base.
• Up to 80% travel (air + driving); overnights as needed.
• Possible active construction/roof sites; heights, open edges, uneven/slick surfaces.
• Weather exposure (heat/cold/wind/rain); noise, dust, odors/fumes.
• Variable hours to meet site/testing needs.
• Strict PPE/safety (fall protection, hard hat, etc.).

Physical Demands

• Frequent walking/standing; climbing ladders, stairs, and lifts.
• Lift/carry up to 50 lbs frequently, 75 lbs occasionally (team/assisted lifts).
• Regular bending, kneeling, crouching; reaching overhead/away from body.
• Comfortable working at heights while tied off.
• Hand/power-tool use; fine motor tasks with sealants/fasteners/measurements.
• Adequate vision/hearing for inspections and communication.
• Regular driving; valid license and safe record.

Details

• The starting compensation range for this position is $85,000 – $100,000/yr and will be determined based upon a candidate's experience and location.
• The typical working hours for this position will be Monday – Friday, 8 am – 4:30 pm but can vary occasionally depending on job site access.
• This job position is nonexempt to overtime as determined by the FLSA standards.
• Travel is expected for this position up to 80% which is anticipated to be overnight in several domestic locations. International travel may be required in the future depending on business needs.

RPH is proudly an equal opportunity employer, and we are committed to hiring a diverse workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request. Veterans are encouraged to apply. Roof Penetration Housing (RPH) participates in E-Verify.

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