Hotel Booking Agent (Remote) Job at Po Enterprises, Houston, TX

eDJ0TVBXYmYrR3hWZEFubldMT3E5Z2dZdGc9PQ==
  • Po Enterprises
  • Houston, TX

Job Description

About the Role:

We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.

Responsibilities:

  • Assist customers with booking hotel rooms and related services through phone, email, or online channels.
  • Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
  • Address customer concerns or inquiries with professionalism and courtesy.
  • Ensure all bookings are processed accurately and in a timely manner.
  • Collaborate with hotel partners to resolve issues and improve booking efficiency.
  • Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
  • Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.

Qualifications:

  • Previous experience in a customer service or reservations role is preferred.
  • Strong communication skills (both verbal and written).
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Basic knowledge of hotel booking platforms and reservation systems is a plus.
  • High attention to detail and commitment to providing an excellent customer experience.
  • Self-motivated and able to work independently with minimal supervision.
  • Availability to work flexible hours, including weekends and holidays as needed.

Benefits:

  • performance-based bonuses.
  • Health and wellness benefits (specific benefits may vary by location).
  • development opportunities to advance your career.
  • Work-from-home flexibility with a collaborative team environment.

How to Apply:

If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Job Tags

Holiday work, Remote job, Flexible hours,

Similar Jobs

ALDI

Seasonal Stocker Job at ALDI

Our store employees are the face of the ALDI shopping experience. Their hard work makes it possible to uphold our company philosophy, providing quality products at the best possible price. Their smiles and pleasant demeanors keep customers coming back time and time again... 

Department of Motor Vehicles

Instructional Designer Job at Department of Motor Vehicles

 ...Interpersonal skills. ~Effective writing?and verbal communication skills. ~Experience in content development (eLearning). ~Instructional methodology Learning Management Systems. ~Collaboration experience. ~Able to analyze complex matters and isolate critical... 

Wyndy

Evening Babysitter for School-aged Children Job at Wyndy

We are seeking a responsible and caring babysitter to look after our two children, an 8-year-old girl and a 6-year-old boy, in Franklin, TN. The job involves caring for our children while they are asleep. Responsibilities include feeding them pizza, which will be ordered...

Kaleidoscope ABA Therapy Services

Behavior Technician Job at Kaleidoscope ABA Therapy Services

 ...KFSABA we value innovation, creativity, and the power of applied behavior analysis therapy for children with autism. Position...  ...We are seeking compassionate people to work as Behavioral Technicians (BTs), and Registered Behavior Technicians (RBTs) to provide direct... 

Managed Mobile

Area Service Manager Job at Managed Mobile

 ...Managed Mobile, Inc. ( an industry leading provider of mobile fleet maintenance, is hiring a full-time Area Service Manager. Our Core Focus is developing great people, delivering a great client experience, and building a great company. The Area Service Manager...