Network Operations Engineer Job at The Staff Pad, Oklahoma City, OK

d0c1RE9HL1M4R3RaZEE3bVdyV284UXNjdGc9PQ==
  • The Staff Pad
  • Oklahoma City, OK

Job Description

The Staff Pad is excited to partner with a leading Oklahoma-based technology services provider to find a dedicated and skilled NOC Engineer . This organization has a long history of supporting businesses with innovative technology solutions to help them grow and thrive. Their commitment to excellence has built a reputation for outstanding customer service and reliable IT support.

Position Overview:

The NOC Engineer will serve as a critical member of the technology team, providing advanced technical support for clients and internal users. The ideal candidate will have extensive experience in networking, server management, and troubleshooting complex IT issues. They will excel in multitasking, communication, and delivering exceptional customer service.

Key Responsibilities:

  • Act as third-level support for users experiencing complex server and network issues.
  • Configure, install, and troubleshoot servers, networks, and applications.
  • Monitor and respond to alerts for customer equipment, resolving issues proactively.
  • Maintain and manage network infrastructure, including ISP equipment, firewalls, switches, and servers.
  • Ensure high customer satisfaction by meeting or exceeding SLAs.
  • Develop and maintain technical documentation to enhance service delivery.
  • Provide technical expertise in Windows, Mac, and various OS platforms.

Requirements

Required Skills and Qualifications:

  • 5+ years of technical support experience.
  • Advanced knowledge of networking, servers, storage, and backups.
  • Strong troubleshooting skills in virtual servers, backup restoration, VLANs, and wireless/wired networking.
  • Experience with deploying and managing network/server infrastructures.
  • Excellent written and verbal communication skills.
  • Highly organized, detail-oriented, and self-motivated.
  • Valid driver’s license with a clean driving record.

Recommended Certifications:

  • MCPs, MCSA, CCENT, and VCA (highly recommended).
  • MCSE, CCNA, and VCP (preferred).

Job Tags

Full time, Remote job, Night shift,

Similar Jobs

Insight Global

Salesforce Developer - REMOTE Job at Insight Global

 ...Job Description Day to Day Insight Global is hiring a Salesforce Developer to manage and optimize Salesforce environments by overseeing user setup, security controls, and data access models while designing automation through Flow, Process Builder, and other... 

Bath Concepts Independent Dealers

Door & Window Installer Job at Bath Concepts Independent Dealers

 ...Join Our Team as a Door & Window Installer Immediate Opening! Are you looking for a new opportunity? We want to hear from you! NuFace Home Improvements, a fast-growing home remodeling company, is looking for a Door & Window Installer to join our team in the Berlin... 

Michigan Medicine

CLINICAL NURSE SPECIALIST (CNS)- University Hospital- 4A-1 & 6B Job at Michigan Medicine

 ...Apply Now Job Summary The Clinical Nurse Specialist will be responsible for providing expert clinical leadership to the nursing staff on 4A-1 and 6B. 4A-1 is an Adult Medical Surgical, 32-bed unit. 6B is a 32 bed unit that provides care primarily to four Internal... 

Distyl AI

Product Designer Job at Distyl AI

 ...F500s, Distyl is building the future of AI-powered enterprise operations. What We Are Looking For We are looking for a Product Designer with exceptional problem-solving skills and an unrelenting eye for detail. Our ideal candidate is comfortable interpreting project... 

White Force Outsourcing Pvt Ltd

Digital marketing executive Job at White Force Outsourcing Pvt Ltd

 ... Focus on developing valuable backlinks through social media marketing, guest content, forum posting and local listing Thorough...  ...objectives Ability to manage webinars and webcasts. Devise online campaigns on basis of trade fairs and print campaigns Acquire...