Network Operations Engineer Job at The Staff Pad, Oklahoma City, OK

d0c1RE9HL1M4R3RaZEE3bVdyV284UXNjdGc9PQ==
  • The Staff Pad
  • Oklahoma City, OK

Job Description

The Staff Pad is excited to partner with a leading Oklahoma-based technology services provider to find a dedicated and skilled NOC Engineer . This organization has a long history of supporting businesses with innovative technology solutions to help them grow and thrive. Their commitment to excellence has built a reputation for outstanding customer service and reliable IT support.

Position Overview:

The NOC Engineer will serve as a critical member of the technology team, providing advanced technical support for clients and internal users. The ideal candidate will have extensive experience in networking, server management, and troubleshooting complex IT issues. They will excel in multitasking, communication, and delivering exceptional customer service.

Key Responsibilities:

  • Act as third-level support for users experiencing complex server and network issues.
  • Configure, install, and troubleshoot servers, networks, and applications.
  • Monitor and respond to alerts for customer equipment, resolving issues proactively.
  • Maintain and manage network infrastructure, including ISP equipment, firewalls, switches, and servers.
  • Ensure high customer satisfaction by meeting or exceeding SLAs.
  • Develop and maintain technical documentation to enhance service delivery.
  • Provide technical expertise in Windows, Mac, and various OS platforms.

Requirements

Required Skills and Qualifications:

  • 5+ years of technical support experience.
  • Advanced knowledge of networking, servers, storage, and backups.
  • Strong troubleshooting skills in virtual servers, backup restoration, VLANs, and wireless/wired networking.
  • Experience with deploying and managing network/server infrastructures.
  • Excellent written and verbal communication skills.
  • Highly organized, detail-oriented, and self-motivated.
  • Valid driver’s license with a clean driving record.

Recommended Certifications:

  • MCPs, MCSA, CCENT, and VCA (highly recommended).
  • MCSE, CCNA, and VCP (preferred).

Job Tags

Full time, Remote job, Night shift,

Similar Jobs

Care New England

Radiology Aide Job at Care New England

 ...for Radiologists review.#Fax/distributes stat case readings.#Coordinates medical Students with Radiologists. #Coordinates and assists Radiologists in Tumor Board requests for Diagnostic Imaging.#Serves as Kent Liaison with Radiologists main office with physician/... 

Wuxi Novo Automation Technology Corp., Ltd

Assistant Job at Wuxi Novo Automation Technology Corp., Ltd

Responsible for human resources, administrative and logistics work, project assistant, sales assistant, and other related tasks.

Akaasa Technologies

DevOps Engineer Job at Akaasa Technologies

POSITION DevOps Engineer (Mid Level is OK here) LOCATION Scottsdale, AZ and greater area REQUIRED SKILLS MUST HAVE: (Just focus on these 3

OpenSponsorship

Part-Time Marketing Consultant Job at OpenSponsorship

 ...Marketing Consultant OpenSponsorship OpenSponsorship is the leading platform connecting brands with athletes and influencers. Were looking for a Marketing Consultant to help elevate our brand presence and drive measurable growth across digital channels. Responsibilities... 

NECSWS

React Developer (Front-end, Next.js), SC cleared Job at NECSWS

 ...Role can be Hybrid or Remote Subject to Location NEC Digital seeks a Front-end React Developer. The successful candidate will be responsible for developing and maintaining web applications utilising React and Next.js, with a focus on delivering secure solutions as cloud...