Onsite training at our Allentown, PA location:
7350 Tilghman Street
Allentown, PA 18106
3rd floor
**PART TIME Position (20 hours a week)**
**Work at Home granted after 2 weeks onsite training!**
**After Training, 1 Day Onsite weekly**
Job Summary:
We are searching for polite, professional Customer Service / Data Entry Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service / Data Entry Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service / Data Entry Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Responsibilities:
Skills Requirements:
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
About iQor:iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
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