REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

d1c5TVBXalUrVzlVY0FuaVg3R3U5d1lhc1E9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

KAFFA, LLC

Remote Fundraiser (Part-Time, Incentive-Based) Job at KAFFA, LLC

 ...fitness and wellness experiences that build confidence and community. Were expanding our reach and seeking an energetic Remote Fundraiser to help secure partnerships, sponsorships, and funding opportunities that support our youth and community programs. Experience... 

Community Sports Partners

Sales & Customer Service Consultant - Bilingual Spanish/English Job at Community Sports Partners

 ... Youre great with people, clear in your message, and comfortable speaking with both adults and kids. Fluent in English and Spanish You can confidently communicate with families in both languages. Team player who takes initiative You bring energy to a... 

Dream Opportunity

Actor For Events Job at Dream Opportunity

The DO is not just a job, it is a purpose. The Dream Opportunity is a global nonprofit that teaches low-income and minority students about how to obtain corporate and high-income careers. We partner with large companies where students learn about careers they may not ...

Christus Health

Medical Laboratory Technician I - Lab AdminGeneral Job at Christus Health

Description Summary: Performs clinical testing in assigned section/s such as general laboratory, Blood Bank and Microbiology sections, with all duties necessary for accurate and timely results including quality control, performance improvement, proficiency testing, and... 

525 Technologies

Support Technician-Entry Level Job at 525 Technologies

 ...advancement Training & development Support Technician (Entry-Level) | 525 Technologies About Us: 525 Technologies is an IT company...  ...IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and...