REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

d1c5TVBXalUrVzlVY0FuaVg3R3U5d1lhc1E9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Christus Health

Registered Nurse-Chemotherapy-Part Time Job at Christus Health

DescriptionSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness...  ...BLS requiredRN License in state of employment or compactWork Schedule: MULTIPLE SHIFTS AVAILABLEWork Type:Part Time

UNM Sandoval Regional Medical Center

CREDENTIALING SPECIALIST Job at UNM Sandoval Regional Medical Center

 ...Development FTE: 1.00 Full Time Shift: Days Position Summary: Coordinate, administer, and check all aspects of the credentialing and privileging process for physicians, professional staff providers, and network practitioners within all operational entities... 

Charm City Therapy

Registered Behavior Technician RBT Job at Charm City Therapy

 ...Competitive salary Flexible schedule Free food & snacks Opportunity for advancement Job Overview: The Registered Behavior Technician (RBT) provides direct one-on-one therapy to individuals with Autism Spectrum Disorder (ASD), using Applied Behavior Analysis... 

Lee Health

Office Coordinator - GCMC Job at Lee Health

 ...:30 PM / No Weekends Minimum to Midpoint Pay Rate: $21.01 - $24.69 / hour Summary Responsible for oversight of day-to-day office functions of the department including customer service, reception, scheduling, registrations, authorizations, billing, maintenance... 

Foot Locker USA

Sales Associate Job at Foot Locker USA

 ... Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidaysBenefitsRate of Pay: $12.50 / hourDaily Pay / Weekly Pay30-50% Employee DiscountDevelopment and Advancement Opportunities