Remote Vietnamese-English Bilingual Patient Care Coordinator Job at BruntWork, Remote

d1dsS1BtelYrVzVZZFFMaFdiT2cvZ2djc0E9PQ==
  • BruntWork
  • Remote

Job Description

This is a remote position. Schedule:

  • 8:00 am to 7:00 pm, Costa Mesa, CA, Pacific Time (with 1-hour unpaid break
  • 40 hours per week, 10 hours a day, 4 days a week
  • Day off will rotate and can either be on Wednesday, Thursday, or Friday depending on the week.
Client Overview:
Join a modern, growing eye care practice that’s revolutionizing patient care through a perfect blend of technology and personalized service. This established healthcare provider delivers exceptional medical care while maintaining a strong focus on patient experience and accessibility. Their commitment to excellence has made them a trusted name in their community, with a reputation for outstanding patient outcomes and service.
Job Description:
Step into an exciting remote role where you’ll be the vital link between patients and our medical team. As a Patient Care Coordinator, you’ll leverage modern healthcare technology to ensure seamless patient care coordination while working from the comfort of your home. This position offers comprehensive training, steady full-time hours, and the opportunity to build a career in healthcare administration. You’ll be part of a dynamic team that values initiative, communication excellence, and a patient-first mindset.
Responsibilities:
  • Serve as the primary point of contact for patient communications, handling both inbound and outbound calls with professional courtesy
  • Manage patient scheduling system to coordinate appointments efficiently
  • Process patient inquiries through multiple channels including phone, email, and text messaging
  • Conduct insurance verification and benefits coordination
  • Execute vital administrative tasks to support practice operations
  • Maintain detailed patient records and correspondence
  • Coordinate with the medical team to ensure smooth patient care workflow
  • Facilitate patient follow-ups and appointment confirmations
  • Provide exceptional customer service while maintaining strict patient confidentiality

Requirements

  • Proven track record of professional communication skills and phone etiquette
  • Must be fluent in speaking Vietnamese 
  • Strong multitasking abilities in a fast-paced environment
  • Proficiency with computer systems and ability to learn new software platforms
  • Previous experience in healthcare administration or customer service preferred
  • Excellent organizational and time management skills
  • Ability to maintain composure and professionalism in all patient interactions
  • Reliable high-speed internet connection and quiet home office space
  • Spanish language skills a plus but not required
  • Must be available during standard business hours (Pacific Time)
  • Commitment to patient confidentiality and HIPAA compliance
  • Detail-oriented with strong problem-solving abilities

Benefits

  • HMO coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

Jobicy JobID: 122669

Job Tags

Remote job, Hourly pay, Permanent employment, Full time, For contractors, Freelance, Immediate start, Home office,

Similar Jobs

LifeStance Health

Outpatient Psychiatrist (Child or Adult) Job at LifeStance Health

 ...of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout... 

Paul Davis Restoration of Central Florida

SEO specialist Job at Paul Davis Restoration of Central Florida

SummaryAs an SEO Specialist, you will be responsible for executing and optimizing search engine strategies to enhance organic visibility for 18 Paul Davis Restoration (PDR) Franchises.Job Tasks and Responsibilities* Conduct keyword research to identify strategic... 

Black & McDonald Limited

Administrative Assistant Job at Black & McDonald Limited

 ...Career Opportunity Administrative Assistant Salt Lake City, UT BUILD YOUR CAREER AT BLACK & MCDONALD Black & McDonald is an integrated...  ...trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a... 

Farm Collective

Part-Time Tasting Room Associate, Tank Garage Winery Job at Farm Collective

 ...Alone" ...and we need more dreamers. In this role, you will host tastings of wines unlike any other in Napa Valley in a cool, laid-back...  ...awesome events where we listen to great music, enjoy delicious food and show our guests a fantastic time. Help keep our tasting rooms... 

Banner Health

RN Health Informatics Specialist Job at Banner Health

 ...Primary City/State:**Payson, Arizona**Department Name:**Peri-Op Informatics-Corp**Work Shift:**Day**Job Category:**Clinical SupportA...  ...and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide...