Job Description

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Senior Platform Engineer - Platform Infrastructure

Our Platform Infrastructure team is integral to our success — ensuring that our systems are secure, reliable, and primed for growth. We are seeking an experienced Senior Platform Engineer with deep knowledge of cloud technologies and a desire to build a robust, scalable, and efficient cloud infrastructure ecosystem. 

As a Senior Platform Engineer, you’ll play a pivotal role in designing, implementing, and maintaining infrastructure that underpins our application architecture. In addition to supporting our operations needs, you’ll help transition our monolithic application to a modern, scalable architecture by building infrastructure optimized for reliability, security, and cost-efficiency. 

What You’ll Do

• Design, implement, and maintain cloud architecture solutions that support our shift to a service-oriented architecture.
• Create infrastructure-as-code solutions with Terraform, enabling infrastructure consistency, scalability, and manageability.
• Collaborate with cross-functional teams, including Security, Developer Experience, Data Engineering, and application feature teams, to build and scale cloud-native solutions that support the growth of our products and services.
• Enable observability for cloud infrastructure, implementing monitoring, alerting, and logging to ensure uptime and reliability.
• Contribute to cost-management strategies by optimizing resource use and leveraging AWS pricing models.
• Drive improvements in security posture by implementing and managing configurations, secrets, and access controls for cloud resources.
• Automate deployment and configuration processes, streamlining infrastructure management while ensuring compliance and scalability.
• Provide mentorship to other Platform Infra engineers, encouraging best practices in infrastructure design, security, and automation.

Who You Are

• You have 5-7 years of experience in cloud infrastructure engineering, with extensive understanding and application of solutions that align with the AWS Well-Architected Framework – especially those that include ECS, EC2, Route53, RDS, Arora, SQS, Lambda, S3, Secrets Manager
• You have experience with containerization and orchestration, especially within AWS ECS.
• You are proficient in Terraform and have implemented complex infrastructure-as-code for multi-account ecosystems hosting environments from Development to Production. This includes creation of custom modules for infrastructure management and community consumption.
• You have experience with automation and configuration management tools, such as GitHub Actions, Ansible, and Celery.
• You're skilled in observability, with hands-on experience in configuring, monitoring and tuning alerting using tools like Datadog and PagerDuty to provide actionable insights and maintain high availability.
• You have deep experience with Linux system administration, including managing configurations, monitoring, and security for production systems.
• You’re knowledgeable in cloud-native service-oriented architecture design and best practices, with experience enabling application migration from monolithic architectures.
• You’re pragmatic and able to balance theory with practical solutions, prioritizing security, performance, and cost-efficiency.
• You have knowledge of AWS pricing and budgeting tools, and experience enabling cost management solutions within cloud environments.
• You have strong communication skills and are comfortable collaborating across domain boundaries to drive infrastructure projects that meet both technical and business needs.
• You have a passion for mentorship and sharing knowledge and best practices with others in a collaborative and supportive manner.

Benefits:

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO 

Salary Band: $200,000 - $220,000 

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

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