Job Description

Job Title: Server

About Us:

Fleur’s is a soon-to-open upscale casual French restaurant focused on thoughtful cooking, a respectful team culture, and high standards across every part of the operation. We believe that exceptional service is as important as exceptional food, and we're looking for Servers who are passionate about hospitality and creating memorable dining experiences for our guests.

Job Summary:

We’re seeking a Server who is personable, professional, and attentive to detail. This position is crucial for providing a seamless and enjoyable dining experience for our guests. This position is everything. You'll be responsible for greeting guests promptly, talking through the menu with ease & grace, taking orders discreetly & accurately, delivering food & beverages, and ensuring guest satisfaction throughout their meal. You will also be a part of the dining room team (along with Support Staff, Hosts, Bartenders, and Managers) who are all responsible for maintaining the cleanliness and organization of all guest-facing and service areas.

Responsibilities:

• Greet guests promptly and warmly 
• Speak about the menu from a place of authority while maintaining an approachable vibe
• Answer questions about menu items, and make recommendations
• Take accurate food and beverage orders using the POS system while using appropriate discretionary coursing for best guest experience
• Deliver food and beverages to tables in a timely and professional manner
• Anticipate guest needs and provide proactive service
• Process payments and handle cash and credit card transactions
• Maintain cleanliness and organization of tables, dining areas, and service stations
• Assist with setting up and breaking down the dining room
• Communicate effectively with kitchen staff and other front-of-house team members
• Adhere to all sanitation and food safety procedures, as well as alcohol service regulations

Qualifications:

• Prior experience as a server in a fast-paced restaurant environment is preferred
• Strong communication and interpersonal skills
• Ability to work efficiently and remain calm under pressure
• Excellent memory for orders and guest preferences
• A positive attitude and a passion for providing outstanding hospitality
• Comfortable standing and walking for long periods and handling physical tasks
• A team player with a willingness to assist colleagues as needed
• Punctual and dependable

What We Offer:

• A respectful, team-oriented front-of-house environment
• Consistent hours and a clear structure
• Opportunities to grow into other front-of-house leadership positions for those interested
• Healthcare benefits and paid vacation
• Competitive pay, tips, and daily staff meal included

We’re looking for someone who understands that excellent service enhances every meal—and who wants to be part of a tight-knit, professional team.

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