In this role, you will have the opportunity to supervise a team of service engineers and technicians, ensuring timely and high-quality delivery of service offerings, solutions, and projects to customers. Each day, you will contribute to the execution of service strategy and growth by focusing on cost-effective service delivery and adherence guidelines. You will also showcase your expertise by driving service achievements through resource planning, allocation, and effective implementation of standard procedures and safety protocols. The work model for the role is hybrid. This role is contributing to the Process Automation Marine & Ports division. You will be mainly accountable for: •Ensuring customer focus, urgency, and care in your direct area of responsibility, building sustainable customer relationships for growth, satisfaction, and retention. •Driving the development of processes and practices based on customer feedback (Net Promoter Score) to consistently improve customer experience. •Allocating, driving, and monitoring work based on order content, delivery time, competencies, and workload. •Managing a team of service professionals, guiding their development, and ensuring effective organization and direction within your area of responsibility.
The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers’ business throughout the entire lifecycle of vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: screen_reader_10_20.pdf formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com
As a Virtual Trip Concierge Assistant, you will help travelers enjoy a smooth planning process by providing personalized information, answering questions, and supporting their needs. Your mission is to make every step of the journey simple, enjoyable, and stress-free. ...
...We are looking for an enthusiastic marketing intern to join the Bon Secours Wellness Arena marketing team. This internship will help you acquire marketing skills and provide... ...setting. Ultimately, you will gain broad experience in marketing and should be prepared to enter...
...0,000 to $500,000, Monday Friday 9AM to 5PM, No Weekends and No Calls.We have an opportunity for full time Inpatient Hospitalist Physician in Hyannis, MA. The Hospitalist will provide exceptional medical care in a Long-Term Care Facility and Skilled Nursing Facility...
...based in Blasdell, NY , is hiring dependable Class B Truck Drivers for local, home-daily routes . Were a family-run company committed... ...a numberthis is it. What Youll Do Operate Class Broll-off trucks ( Must NOT have Restriction: NO MANUAL TRANSMISSION...
...agree that it?s a great time to join #TeamWFM. As an In-Store Shopper, you?ll work on the Customer Service & E-Commerce teams supporting... ...(mobile) device to fulfill orders ~ Fulfills online orders efficiently, accurately and with a sense of urgency...