Site Reliability Engineer Job at Commify, Chattanooga, TN

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  • Commify
  • Chattanooga, TN

Job Description

  About Us

Over the last 10 years, Commify has grown and transformed under Private Equity ownership and now operates across 9 countries including the UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia, and the USA.

Our mission is clear: to make business communication brilliant by leveraging our best-in-class products that span SMS, WhatsApp, Email, VoIP, and other communication technologies. We serve over 50,000 businesses globally and send over 5 billion communications annually.

We have ambitious growth plans to expand our already impressive product portfolio. As a values-led business, we recognize that our ‘People’ are our biggest asset. Do you want to be part of our success story?

 

Role Summary

As a Site Reliability Engineer at Commify, you will be a crucial member of our Operations team. You will ensure that our products and platforms operate at peak performance. You will gain a deep understanding of how our software interacts with both physical and Cloud infrastructure to deliver exceptional messaging solutions to our customers.

Your responsibilities will include:

  • Ensuring high levels of system performance through monitoring, analysis, and performance tuning
  • Implementing scalability and fault tolerance
  • Improving processes through automation or other efficiencies
  • Troubleshooting application and middleware issues
  • Collaborating with Engineering teams to ensure smooth functioning of their software in high-throughput production environments
  • Building deployment pipelines that facilitate high-quality code deployments

 

Requirements

What essentials are we looking for?

 

  • Experience with Microsoft Azure
  • Strong working knowledge of Terraform, App Services, and Kubernetes
  • Fluent in written and spoken English
  • Passion for reliability
  • Experience in creating and modifying Terraform deployments
  • Previous experience in an Operations role, preferably as a Site Reliability Engineer
  • Ability to work collaboratively across multiple teams, take ownership of tasks, prioritize effectively, and be accountable for your work
  • Excellent communication skills
  • Experience with monitoring solutions (Datadog, Azure Application Insights, or Log Analytics)
  • Scripting/programming skills to automate solutions, particularly in PowerShell (preferred), Bash, C#, Ruby, or Python.
  • Experience supporting web-based applications

 

It’s desirable for you to have:

 

  • Familiarity with Azure DevOps pipelines
  • Experience with Microsoft Server Operating Systems
  • Experience defining service level objectives/operational requirements for cloud-based solutions
  • Understanding of Microsoft Azure Cloud offerings, especially in the Platform as a Service category (Web Apps, Storage, Functions)
  • Working knowledge of tools such as Terraform, Ansible, VSTS, ARM, Puppet, Chef, Jenkins, ELK, and Grafana
  • Understanding of DNS, Load Balancer configuration, Active Directory, and Cloud-based network infrastructure
  • Experience working in an agile environment and familiarity with methodologies such as TDD, Scrum, or Kanban
  • Knowledge of implementing monitoring and alerting systems for micro-service architectures
  • Applied understanding of cloud security best practices

Benefits

  • Competitive Salary ($120-130,000)
  • Company Bonus Scheme based on company performance
  • Private Healthcare & Dental
  • 20 days paid time off plus federal holidays
  • Birthday off work
  • 401K
  • Monthly/quarterly socials
  • Training & Development opportunities

 

Job Tags

Holiday work, Full time,

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