Job Description

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Site Reliability Engineering with RCA for one of our client, Please share your resume with current location & full contact info

Role:Site Reliability Engineering with RCA

Location:Boston, MA- Onsite

Job Summary:

We are seeking a skilled Software Support professional with a strong background in Site Reliability Engineering (SRE), Root Cause Analysis (RCA), and Technical Project Management. This role combines technical expertise with project coordination skills to ensure the reliability, scalability, and performance of critical systems.

Key Responsibilities:

• Technical Expertise:
• Strong understanding of software development, deployment pipelines, and system architecture.
• Proficiency in scripting and automation tools (e.g., Python, Bash, Ansible).
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, Splunk).
• SRE & RCA:
• Expertise in conducting RCAs and implementing preventive measures.
• Hands-on experience with incident management and disaster recovery processes.
• Project Management:
• Strong organizational and multitasking abilities.
• Experience with project management tools (e.g., Jira, Trello, MS Project).

Qualifications:

• Bachelor s degree in Computer Science, Information Technology, or related field.
• 8+ years of experience in Software Support, SRE, or a related role.
• Proven experience in RCA and managing technical projects.
• Certifications in SRE, ITIL, or Project Management (e.g., PMP) are a plus.

With regards

Naveen | Talent Acquisition

Rootshell Enterprise Technologies Inc.

Naveen@rootshellinc.com |

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