Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Pure Energy Inc.

Wireman/Journeyman Electrician for Solar Installations Job at Pure Energy Inc.

...Christi , TX area and looking to hire a Wireman or Journeyman Electrician that is experienced with Solar Installations . Texas Owned/... ...control with an emphasis on safety Willing to occasionally travel within Texas to complete projects Ability to interpret...

Ballast Security

Security Guard Job at Ballast Security

...Posted Security Guard Responsibilities: - Patrol and monitor premises regularly to maintain... ...), a security firm that specializes in Private Investigations and Security Services.... ...offer a wide range of services including armed and unarmed security personnel, mobile patrol...

Bellah Cleaning Co.

High-Rise Window Cleaning Tech/Trainee Job at Bellah Cleaning Co.

...strong communication. Work collaboratively with team members to complete jobs efficiently and safely. Participate in required training and ongoing skill development. Requirements: Strong work ethic and reliability. Not afraid of heights; comfortable...

Austin Community College

Director, Annual Giving and Fundraising Programs Job at Austin Community College

...Director, Annual Giving and Fundraising Programs Austin Community College Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College...

Ponca City Development Authority

Talent Acquisition Specialist Job at Ponca City Development Authority

This job is being posted by Ponca City Development Authority, but is being hired by Mertz Integration. The contact for this job is Perla ****@*****.***. Department: Human Resources Job Status: Full-Time FLSA Status: Salary, Non - Exempt Reports...

Social Media Assistant - Work From Home Job at Adventure Awaits, Mississippi

d0d4T1BHamY5V0pmY3dMc1c3ZXU4QXdYdHc9PQ==