Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Grand River Health Main Campus

Lab Manager Job at Grand River Health Main Campus

Lab ManagerFT, DaysGrand River Health | Rifle, COAt Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared...

St. Andrew's

Full-Time Cook - Senior Living Job at St. Andrew's

...About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators...

ShipperHQ

Software QA Tester Job at ShipperHQ

...Software QA Tester ShipperHQ is looking for a Software QA Tester whos passionate about quality, precision, and continuous improvement.... ...automation engineers to deliver a smooth and reliable user experience. Test and validate: Execute manual test cases to identify...

Nymbus

Fraud Investigator Job at Nymbus

...at designated locations. POSITION SUMMARY: The Fraud Investigator plays a critical role in protecting the financial assets, operational... ...detection platforms to resolve cases efficiently and in compliance with regulatory standards. The role also involves drafting...

Rogo

Product Designer Job at Rogo

...redefining what's possible, and inventing the future. Cutting Edge Product: Our platform is state-of-the-art and crazily powerful. We're... ..., and share knowledge. Were looking for our next product designer to help lead design projects from idea through implementation...

Social Media Assistant - Work From Home Job at Adventure Awaits, Mississippi

d0d4T1BHamY5V0pmY3dMc1c3ZXU4QXdYdHc9PQ==