Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Mills Auto Group

Accounts Payable - Accounting Specialist Job at Mills Auto Group

Automotive Accounts PayableThe Accounts Payable - Accounting Specialist at Mills Auto Group will be responsible for managing the Accounts Payable function. This includes posting invoices, processing payments, and tracking Vendor Statements. Additionally, the Accounting...

Focused HR Solutions

1-20- Salesforce Developer Job at Focused HR Solutions

...remotely following the State of NH's Eastern Time Zone schedule. 37.5 hours per week. Our direct client has an opening for Salesforce Developer (739385). This position is for 12 months, with the option of extension, and is the client is located in Concord, NH...

New Hope In-Home Care

In Home Caregiver Job at New Hope In-Home Care

...Come join the New Hope Team! Caregivers are needed ASAP in Johnson City and surrounding areas... ...this amazing new feature. New Hope In-Home Caregiver New Hope is seeking to hire... ...reliable and compassionate in-home non-medical care to our clients. Your job as a...

Weldaloy Specialty Forgings

Process Engineer (Aerospace Manufacturing) Job at Weldaloy Specialty Forgings

...processes with a focus on repeatability and efficiency Contribute to continuous improvement analyses to ensure the product being manufactured will satisfy quality requirements and meet or exceed cost objectives Originate ideas to solve engineering and manufacturing...

Two95 International Inc.

Oracle IDM /ADF - Washington, DC (Long-Term) Job at Two95 International Inc.

...security and authentication (FIPS, NIST, PIV, etc.) Solid understanding of Federal credentialing standards (PIV, PIV-I/C, TWIC, FRAC, etc.) Experience in assessment, evaluation, and design of solutions related to encryption and key management, identity management...

Social Media Assistant - Work From Home Job at Adventure Awaits, Mississippi

d0d4T1BHamY5V0pmY3dMc1c3ZXU4QXdYdHc9PQ==