Job Description

Afena Federal Credit Union in Marion, Indiana is seeking Full-time Teller to join our Upland, IN team. Throughout our history, Afena has been dedicated to serving our community; and today we remain committed to helping our members achieve their financial dreams.

Major Duties and Responsibilities

• Responsible for the efficient, effective, and accurate performance of Teller functions. Greet and welcome members and visitors to the credit union in a courteous, professional, and timely manner. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement; accurately enter deposits into computer records; process withdrawals from accounts and/or share draft/check cashing, verify amounts; enter withdrawals into system accurately. Place holds on accounts for uncollected funds; process loan payments, cash advances, cashiers' checks, money orders and bank-to-bank wires; balance cash drawer.

• Establish and maintain effective, professional business relations with members and colleagues. Present and explain Credit Union services and products to members and assist in meeting their financial needs both in-person, by telephone, and e-mail. Order checks for members' accounts; quote consumer loan payoffs; answer questions and solve problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Handle member requests for transfers, line of credit advances, stop payments, address changes, and other similar requests. Keep members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, and other related services. Maintain and project the Credit Union's professional reputation. Maintains privacy of member account information.

• Ensures that the work area is clean, secure, and well-maintained. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Performs related duties as required. 

Experience

Up to six months of similar or related experience. 

Education

A high school education or GED. 

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Must be a people person and good in math. 

This job Description is not a complete statement of all duties and responsibilities comprising this position.

Salary commensurate with experience and/or education.

Equal Opportunity Employer

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