Field Service Analyst_Doral Job at SHINE Systems, Doral, FL

d1dkSlBXamU5bXRZY2d2alZiZWc5ZzRZdGc9PQ==
  • SHINE Systems
  • Doral, FL

Job Description

Summary: SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham , Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.

Job Requirements:
  • Hands-on experience with the software product, Gotham . You will be responsible for training and guiding users in its application and functionality.
  • Training experience (Classroom or Deskside)
  • Proficiency in troubleshooting technical issues
  • Strong understanding of DoD, Intelligence, or Law Enforcement missions
  • TS/SCI clearance is REQUIRED

Desired Qualifications:

  • Real world experience supporting intelligence or operations
  • Familiarity with Gaia or Foundry
  • Experience training other intelligence or operations software
  • Excellent communication skills
  • Travel independently, both CONUS and OCONUS, as required
  • Technical knowledge, including working familiarity with languages such as Python, Java or HTML.

Job Tags

Full time, Worldwide,

Similar Jobs

Advanced Care

MLTC Clinical Nurse Educator Job at Advanced Care

 ...MLTC Clinical Nurse Educator HOURS: M-F Days, 35 hours SUMMARY: Responsible for assisting, identifying, learning and development needs for clinical staff. OVERVIEW: The Clinical Nurse Educator is responsible for assisting in identifying the learning and... 

La Grande Boucherie - Miami

Barback Job at La Grande Boucherie - Miami

 ...New York City'sesteemedLa Grande Boucherie is coming to Miami! We are looking forexperienced Barbacks who are excited to join us on our new endeavor. Our barbacks are hospitable, warm, and high-spirited who have fine-dining experience and thrive in a fast-paced... 

Molson Coors

Leinie Lodge Associate Job at Molson Coors

Requisition ID: 32145 A Career In Beer: Our purpose at the Leinie Lodge, home of the Jacob Leinenkugel Brewing Company, is to delight beer drinkers, new and old. Leinenkugels is part ofMolson Coors Beverage Company, formerly known as MillerCoors Brewing Company...

University of Maryland Medical System

Nurse Educator Job at University of Maryland Medical System

 ...Contributes ideas for cost reductions or improved efficiency without sacrificing quality. Qualifications * Bachelor's Degree in Nursing (required)* Master's Degree (required or to be initiated within 8 month of position)* BLS (AHA / required)* BLS Instructor (... 

NoGigiddy

Entry-Level Remote Sales Development Representative (20 - 27 per hour) Job at NoGigiddy

 ...various communication and collaboration tools, such as email, video conferencing, and CRM software. Salary Range: ~$20 to $27 per hour, depending on experience and qualifications. About NoGigiddy: If you are organized, detail-oriented, and...