Job Description

Our team is growing every day as a leader in hospitality cleaning services and we’re looking for great people to join us! Be part of a stellar team of professional cleaners working together at Highlands at Sugarin Banner Elk, NC.

Entry-level full-time and part-time Room Attendant and Houseman positions with paid training available. Get your foot in the door to the hospitality industry and grow your career with SUN!

Opportunities to Grow Your Hourly Wage through performance-based pay increases, employee referrals, gift card rewards, and employee savings on stuff you enjoy!

You’ll love working here because:

• We are a purpose-driven company making a difference in the lives of people and communities we serve.
• We’re good at what we do and we’ll make sure you are too.
• We know good ideas come from everywhere so we work to ensure every person feels safe and empowered to take risks and share ideas.
• We invest in our employees. We know that happy employees are committed to achieving success.
• We believe our diversity highlights the unique strengths and talents of our dynamic teams.

Job Purpose/Functions:The Room Attendant cleans condo and resort-style rooms to ensure an inviting and comfortable experience for our guests.

• Cleaning, making beds, replenishing linens/amenities, and vacuuming. Cleaning units may include, but not limited to: bathrooms, kitchens, living rooms, bedrooms, fans, and porches. Other duties may include, but not limited to: cleaning porch furniture and outside of entry doors, cleaning and maintaining porch fans.
• Responds in a timely manner to execute and deliver guest requests.
• Other duties as assigned.

Job Purpose/Functions: The Houseman assists and supports the Inspectors and Room Attendants in meeting quality and timeliness standards. Perform any combination of light cleaning duties to maintain resort establishments in a clean and orderly manner.

• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
• Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
• Empty trash bins. Wipe down outside of trash cans.

Characteristics/Skills for Success:

• Good communication skills with the ability to effectively respond to guest requests and questions from managers, supervisors, and co-workers.
• Self-Motivated and Team Player mentality.
• Detail Oriented.
• Organization skills.
• Perform routine work over and over again.
• Ability to lift up to 50 lbs.

In addition to on-the-job training, we provide leadership education and professional certification through our Sun Certified Inspector (SCI) program. We invest in our team members and help you achieve your goals – whatever that might be!

Here’s a little of what SUN offers: 

The Perks!

• Paid Training
• $200 Referral Bonus Program
• Incentive Programs
• Competitive Pay
• Flexible Hours
• Career Progression Opportunities
• Professional Skills Training and Leadership Development – e-Learning Center!
• FinFit Personal Finance Budgeting Program
• Nationwide Employee Discounts (Movies, Concerts, Theme Parks, and More!)
• Performance-based Gift Cards & Rewards

Full-Time Benefits Offered:

• Medical
• Dental
• Vision
• Life Insurance
• AFLAC Supplemental Insurance
• Long Term & Short Term Disability
• Paid Time Off
• Employee Assistance Program
• Tickets at Work (discounted savings on sporting events, concerts, movies, theme parks, and many more!)

Part-Time Benefits Offered:

• Medical (Minimum Essential Coverage) Plans
• AFLAC Supplemental Insurance (dental, vision, life insurance, STD.)
• Employee Assistance Program
• Tickets at Work (discounted savings on sporting events, concerts, movies, theme parks, and many more!)

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