Job Description

We are seeking a high-energy professional to lead and grow our transportation business. This role is responsible for overseeing day-to-day operations, managing a team of customer support associates, and driving business success. The ideal candidate will have strong leadership skills, operational expertise, and the grit to take ownership of challenges and opportunities. The best candidate will have fleet management and start up experience.

Key Responsibilities:
• Achieve Operational & Financial Goals – Meet and exceed key performance metrics, including utilization rates, rental revenue, fleet efficiency, and customer satisfaction scores.
• Team Leadership & Development – Recruit, train, and evaluate customer support and fleet teams, fostering a high-performance work environment.
• Oversee Operations – Manage all aspects of the rental process, including customer interactions (email, text, phone, in-person), vehicle launches, returns, swaps, repossessions, and market-related inquiries.
• Administrative & HR Tasks – Handle payroll submissions, PTO requests, and direct report development while ensuring smooth operational workflows.
• Fleet Coordination – Work closely with garage facilities to ensure vehicle readiness and minimize downtime.
• Customer Issue Resolution – Provide outstanding customer support and quickly address any concerns to maintain a high level of satisfaction.
• Data & Performance Tracking – Generate weekly reports and analyze key business metrics to identify areas for continuous improvement.

What We’re Looking For:
• Bachelor’s degree in business, operations management, analytics, or a related field (preferred).
• 4+ years of experience in rental car operations, retail, automotive, or hospitality industries.
• 3+ years of leadership experience, ideally in a tech-enabled or fast-paced business environment.
• Strong business judgment with the ability to analyze data and make strategic decisions.
• Excellent organizational and problem-solving skills with the ability to manage competing priorities.
• Proficiency in Google Sheets and the ability to build systematic models for tracking key metrics.
• A hands-on, entrepreneurial mindset with the drive to take ownership and make a lasting impact.

EEO/AA Employer/Vet/Disabled.

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The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Job Tags

Temporary work,

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